Carga

Privacy Policy

Last updated: 2026-10-04

This policy explains what data the Carga app for iPhone and iPad uses, who receives it and what rights you have. We wrote it to be clear and complete; if anything is unclear, contact us.

1. Who is responsible

The party responsible for your personal data is Jorge Flores Carlos, an individual independent developer in Mexico (“we”). Address for the purposes of this policy: . Contact: soporte@jfdeveloper.com.

This policy is issued under the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

2. Summary

3. Data the app uses and where it goes

DataPurposeWhere it goes
Location (only while you use the app, with your permission)Find nearby gas stations and chargers, distances, travel times, directions and the direction arrow.Processed on your device. Coordinates or the visible map area are sent to Apple Maps (MapKit), Open Charge Map and OpenStreetMap Overpass to fetch stations, and to Apple to turn coordinates into an address or neighborhood. These services also see your IP address, like any site you connect to.
Mexico gas pricesShow official prices.The app downloads public files from the CNE (Comisión Nacional de Energía). That download contains no data about you. When it refreshes the prices of a municipality, the request includes the state and municipality codes of where you are, which are worked out from your location on the device; your coordinates are not sent. The CNE sees your IP address.
Your car's VIN, if you scan or type itIdentify the make, model and year of your car.Sent to the public NHTSA vPIC API (United States). To estimate range and consumption, the app queries the fueleconomy.gov (EPA) API with year, make and model, not the VIN. The car is stored on your device.
CameraScan the VIN, read prices from a gas station sign and identify your car's charging plug.On your device only. Images are not sent to us or to third parties.
Motion and visits (optional)Detect that you stopped driving so the app can save where you parked. It only works if you turn on parking detection in the app and grant the Motion & Fitness permission.On your device only. If you enter the name of your car's Bluetooth audio, the app compares it on the device to recognize it.
Natural-language search (“Ask”)Interpret what you type, for example “cheap Magna gas nearby”.Uses Apple's on-device language model when your device supports it. The text is not sent to us.
Favorites, cars, parking spots, price historyApp features.Stored on your device (SwiftData). We do not receive them or sync them to any server of ours.
Widgets, Apple Watch and notificationsShow what is nearest and alert you to things you schedule.Shared between the app, widgets and watch within your own device. Notifications are local.

4. What we do not do

5. Third-party map and data services

Each service has its own privacy policy. When you use the matching feature, your coordinates and IP address reach:

6. Ads (Google AdMob)

The app shows native ads from Google AdMob inside some lists. There are no ads on maps, widgets, Apple Watch or notifications.

See Google's Privacy Policy and How Google uses information from sites or apps that use our services.

7. Children

Carga is not directed at children under 13 and we do not knowingly collect data from children. If you are a parent or guardian and believe a child gave us data, contact us and we will delete it. We recommend that minors use the app under adult supervision.

8. Data retention

We do not keep your data on servers of ours because we have none. The app's data stays on your device until you delete it or uninstall the app. Third-party services keep data according to their own policies.

9. Your rights (ARCO rights)

Under the LFPDPPP you have the right to Access your personal data, Rectify it, Cancel it and Oppose its processing (the “derechos ARCO”), and to withdraw your consent. Because we do not hold your data on servers of ours, the most direct way to exercise them is on your device: change or remove permissions in Settings, and delete your data by uninstalling the app. For data held by the third parties in section 5 or by Google, exercise your rights with them directly.

If you want to make an ARCO request to us, write to soporte@jfdeveloper.com with your name, a way to contact you, a clear description of your request and, if applicable, supporting documents. We will answer within 20 business days. If you believe your rights were not honored, you may go to the competent personal data protection authority in Mexico.

10. Security

All of the app's connections use HTTPS. Local data is stored in iOS protected storage on your device.

11. Transfers

Some of the services described are outside Mexico (for example, the United States and the European Union). When you use features that need them, your data is transferred to them as described above. You can turn off location in Settings at any time; the app keeps working by searching the map.

12. Changes to this policy

If we change this policy, we will publish the new version on this page with a new last-updated date. For significant changes we will also tell you in the app or on the App Store listing.

13. Contact

soporte@jfdeveloper.com. You can also visit the support page.